Cookies policy

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And in compliance with the provisions of Article 10 of Decree 1377 of 2013, through which Statutory Law 1581 of 2012 is regulated, Inversiones Ópera, informs that it has previously collected personal data whose owners are our clients, in development of our object social as a commercial company; Therefore, Inversiones Ópera, as the person responsible for the processing of personal data, requests the holders of said data, the authorization so that in a free, prior, express, voluntary, and duly informed manner, allows Inversiones Ópera to collect, store, use, circulate, delete , update and dispose of the data that has been supplied and that has been incorporated into different databases or databases, or in physical and electronic repositories of all kinds that our company has. This information is and will be used specifically for sending advertising material for Inversiones Ópera, updating users and clients with news of interest from the Inversiones Ópera sector, sending invitations to corporate events in the technology industry , motivation, acknowledgments and congratulations, sending of commercial and promotional material owned by Inversiones Ópera, defined for clients or prospective clients, follow-up and responses to PQRS (Questions, complaints, claims and suggestions), customer satisfaction surveys, surveys aimed at market research, suggestions or product tests and segmentation of products and services.  Inversiones Ópera warns that you may request the deletion of your personal data from the databases, within thirty (30) business days following the date of notification of this notice.

Inversiones Ópera   fully applies the principles for the processing of personal data and respects the rights of the owners of the information, among others to know, update, rectify, present complaints, revoke the authorization and/or or request the deletion of personal data. For the above purposes, the mechanisms for the exercise of these rights have been provided on the website.

If after the term indicated, Inversiones Ópera does not receive any statement, it will continue with your data, contained in the aforementioned databases, with the purpose or purposes for which they were collected, in accordance with the provisions of numeral 4 of Article 10 of the Decree 1377 of 2013.

Notification email: privacy@hotelopera.com.co

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Cookie is a file that is downloaded to your computer when you access one or more of the web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way in which they use their equipment, they will be used to recognize to user. The user's browser memorizes cookies on the hard drive during the session in which they visit us, occupying a minimum memory space and not harming the computer. Cookies do not contain any kind of specific personal information, and most are deleted from the hard drive at the end of the browser session (so-called session cookies).

Most browsers accept cookies as standard and, regardless of them, allow or prevent temporary or stored cookies in the security settings.

Without your express consent –by activating cookies in your browser– Inversiones Ópera   will not link the stored data with your personal data provided at the time of registration or purchase in the cookies.

What types of cookies does this website use?

- Technical cookies: These are those that allow the user to navigate through a web page, platform or application and use the different options or services that exist in it, such as, for example, controlling traffic and data communication, identifying the session, access restricted access parts, remember the elements that make up an order, carry out the purchase process of an order, make the request for registration or participation in an event, use security elements during navigation, store content for broadcasting videos or sound or sharing content through social networks.

- Personalization cookies: These are those that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user's terminal, such as the language, the type of browser through which the user accesses the service. service, the regional configuration from where you access the service, etc.

- Analysis cookies: These are those that, well treated by us or by third parties, allow us to quantify the number of users and thus carry out the statistical measurement and analysis of the use made by users of the service offered. For this, your browsing on our website is analyzed in order to improve the offer of products or services that we offer you.

Third-party cookies: The Inversiones Ópera website may use third-party services that, on behalf of Inversiones Ópera, will collect information for statistical purposes, the use of the website by the user and for the provision of other services related to the activity of the website and other Internet services.

In particular, this website uses the services of SharpSpring, a web analytics service provided by SharpSpring, Inc. with address at 550 SW 2nd Avenue, Gainesville, FL 32601, USA.  To provide these services, cookies are used that collect information, including the user's IP address, which will be transmitted, processed and stored by SharpSpring.

Last update: September 5, 2022